remote desktop manager enterprise softpedia

“Based upon the available information, the cause for the reported event was due to the customer not following instructions concerning the installation of anti-virus software therefore, there is no indication that the reported event was related to product malfunction or defect,” writes the FDA report. The FDA, in its report about the incident clarifies that it wasn’t Merge Hemo that malfunctioned, but blames the mistakenly pre-set configuration for it. Following this, the antivirus software prompted a malware scan and caused Merge Hemo interface to freeze and eventually crash momentarily. A report was filed to the Food and Drugs Administration (FDA) for investigation and other online media quickly picked up the story.Īccording to reports, the antivirus software hindered the functioning of a medical device called Merge Hemo, an equipment that’s critical in its role for monitoring the real-time health of patients during cardiac surgeries.Īpparently, the hospital staff behind the operation of the machine had set-up the machine’s virus scan configuration cycle on hourly basis, which is against what the software vendor recommends. In this case though, the antivirus caused an almost-fatal incident by forcing a computerized medical device to crash in the middle of the cardiac surgery.Īlthough it took place in February, the incident only surfaced recently in the news waves when Softpedia published a news piece about it. Generally, an antivirus software is supposed to protect a device from malwares and increase its efficiency.

In a rare turn of events, an antivirus software scan almost cost a patient’s life recently during a highly-sensitive medical surgery in the US.

In today’s “connected” world, where technology is fast replacing jobs, computers too can cause unthinkable goof ups.

Jokes about forgetful doctors leaving scalpels inside their patients’ guts are becoming cliched now.

Remote desktop manager enterprise softpedia